Privacy Policy

At Spicerth we know your privacy is important to you and we are committed to providing a safe and secure user experience. This Privacy Policy is incorporated into Spicerth Terms of Service, and applies to the use of Spicerth online at spicerth.com and on mobile devices ("Spicerth" and / or "BalconyX"). It describes how we collect, use, secure, and share information of our users and individuals who paid to use Spicerth services (collectively, "You").

Version 3.1
Last updated: 23-August-2025

Information that We Collect

01 You are required to register an account on Spicerth to use different online services provided by Spicerth. During the account creation, we ask for certain information to process your registration, including mobile number and password. Additional information such as your full name and credit card details will also be required to process any payments you make to buy advanced Spicerth services
02 The core service offered by Spicerth is to help you manage your information and communication. In order to provide you with accurate and effective services, it is therefore essential for the platform to collect any information you like to store or share
03 In addition to the information you provide to us, when you use Spicerth, we may also automatically collect and store information about the computer, mobile device, or other devices you use to access Spicerth and about how you use our services. We may also collect and store information such as your browser type, IP address, language, operating system, unique device identifier and the date and time of your visit
04 We may use a feature of your browser called "cookie" to assign identification to your computer. The cookie automatically identifies you and your computer to our servers every time you visit our site. Our use of cookies is strictly for the purpose of identification and authentication (and not for tracking, advertising etc). You can turn the cookie's feature off from your browser's preference settings. However, please be aware that disabling cookies could interfere with the functionality of Spicerth
05 We do not collect or store your email address

Security of Personal Information

01 We have implemented and maintain reasonable security practices to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information. For example, we use a minimum 128-bit Secure Socket Layer (SSL) certificate to protect all sensitive information travelling to and from our servers. However, no method of transmission or storage is completely secure, and we therefore cannot guarantee absolute security
02 We currently do not collect or store your credit card details on our systems
03 Passwords stored on our systems are encrypted using best-practice encryption techniques and methodologies

Sharing of Your Personal Information with Third Parties

01 We believe in protecting your privacy, and therefore do not provide your personal information to third parties for their marketing purposes
02 We may, however, share your personal information in the following ways:
2.1 with service providers and agents:

We may share your information with certain third parties selected by us to help support our operations. These include, for example, services that help us process payments, analyze web traffic, send sms, and track customer service requests. These third parties may have access to your information only for the purposes of performing these tasks on our behalf and we contractually require them to protect your information consistent with this privacy policy. Among others, Amazon AWS and MongoDB Atlas are the two mentionable third party service providers of Spicerth

2.2 with affiliates:

We may share your information with our organization affiliates, such as entities under common ownership or management

2.3 To comply with law and law enforcement requests, and protect our rights:

We may disclose your information if we believe, in good faith, that the law requires it or that the rights or property of Spicerth or its users need to be protected

2.4 Your consent:

We may disclose your information when we believe we have your consent to do so, such as when you contact customer service and ask us about your account, or when we have the consent of someone we believe is authorised to consent on behalf of you, such as the individual associated with the payment method for your account

Access Management of Your Information

01 Whether your information is viewable / editable by others depends on the scope of the particular space where you enter / publish it on Spicerth
02 Information that you enter / publish within a public space (front yard) of Spicerth may be viewable / editable by everyone (including people who are not registered on Spicerth)
03 Information that you enter / publish within a protected space of Spicerth may be viewable / editable only by those to whom you explicitly / implicitly grant access to. for instance:
3.1 Information published within your virtual 'Bedroom' on Spicerth may be viewable / editable by your family partner provided that you invite them to join you on Spicerth as your family partner
3.1 Information published within your virtual 'Living room' on Spicerth may be viewable / editable by all your guests provided that either you or your family partner invite them to join you on Spicerth as your guests
04 Information that you enter / publish within a private space of Spicerth is only viewable / editable by you. for instance:
4.1 Information collected from you within your virtual 'Vault' on Spicerth is exclusively private to you

Our Communication with You

01 We will communicate with you either over mobile phone, SMS and / or via Spicerth's messaging system. Hence, whether or not you are a registered Spicerth user, we will need to know your mobile number in order to be able to communicate with you. It may be noted that, in most situations we will not require your email address
02 We reserve the right to send you SMS to confirm transactions or to address account issues, such as when you request a password reset
03 We will not send you sms containing any kind of promotional or marketing materials

Deletion / Deactivation

01 If you want us to delete all of the information we have collected about you, you should let us know so in writing. Your signed application should be sent to the address mentioned below
02 On Spicerth we only collect as much information from you as it is necessary to provide you with our services. Deletion of any or all information may, therefore, effectively make relevant services non-functional or unavailable
03 While we will make reasonable efforts to accommodate your requests, if allowed by applicable laws, we reserve the right to impose certain requirements and restrictions on such requests, such as limiting our production of information to certain formats

Change of Policy

01 This Privacy Policy may be updated from time to time
02 If we make material changes, we will provide advance notice to you either by posting a notification on Spicerth, by Spicerth's messaging service or by SMS at least 30 days in advance of the effective date of the updated Privacy Policy
03 Unless otherwise provided by applicable law, your continued use of Spicerth following the effective date means that you agree with, and consent to be bound by, the updated Privacy Policy

Contact Information

Spicerth
Unit 1, 10 Doynton Pde
Hoppers Crossing
VIC 3029
Australia